1. About These Terms

These Terms & Conditions set out the basis on which Cobalt Environmental Consultancy Ltd provides consultancy, compliance and Technical Competent Manager services.

They should be read together with any quotation, proposal, statement of work or other written agreement provided by Cobalt for a particular engagement.

Where a specific written agreement has been agreed between Cobalt and a customer, that agreement will take precedence over these Terms & Conditions to the extent of any inconsistency.

2. About Cobalt Environmental Consultancy Ltd

3. Services

Cobalt provides professional consultancy and support services which may include:

• Technically Competent Manager (TCM) cover
• Environmental and waste compliance support
• Environmental Permit compliance reviews
• Waste compliance audits
• Site inspections
• Internal compliance audits
• Health and safety audits
• Risk assessments
• Method statements
• COSHH assessments
• Accident investigations
• Staff training and mentoring
• Contractor management support
• Digital Waste Tracking support
• Other environmental, waste or compliance consultancy agreed with the customer

The exact services to be provided will depend on the quotation, proposal, scope of work or other written agreement applicable to the engagement.

4. Quotations and Acceptance

Quotations and proposals provided by Cobalt will set out the proposed scope of services and applicable fees where appropriate.

Unless otherwise stated in writing, a quotation is not a guarantee that services will remain available indefinitely and may be subject to availability.

A contract for services will arise when the customer accepts the quotation, proposal or agreed scope of work and Cobalt confirms acceptance, or when the parties otherwise agree in writing to commence the work.

5. Customer Responsibilities

The customer is responsible for providing Cobalt with accurate, complete and reasonably up-to-date information relevant to the services being provided.

Where access to premises, documents, records, staff or operational information is required, the customer should provide reasonable access and cooperation.

The customer remains responsible for the operation and management of its business, including compliance with its legal, regulatory and permit obligations, except to the extent that a specific written agreement expressly assigns a particular responsibility to Cobalt.

6. TCM Services

Where Cobalt provides Technical Competent Manager services, the precise responsibilities, attendance arrangements and scope of the TCM engagement will be agreed with the customer.

TCM services are subject to the relevant Environmental Permit, site activities, operational circumstances and applicable regulatory requirements.

The customer remains responsible for the day-to-day operation and management of its site unless specific responsibilities have been expressly agreed in writing.

Emergency or short-notice TCM cover is subject to availability and arrangement.

7. Consultancy and Compliance Advice

Cobalt provides practical professional advice based on the information, documents, site conditions and circumstances available at the time of the work.

Unless specifically agreed otherwise, reports, reviews, audits and recommendations are intended to support the customer’s management of environmental, waste and health and safety compliance.

Advice does not replace the customer’s own legal, operational or management responsibilities.

8. Fees and Payment

Fees will be agreed with the customer before work commences wherever reasonably practicable.

The applicable quotation, proposal or invoice will state the agreed payment terms.

Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date.

Where additional work is requested outside the agreed scope, Cobalt may agree an additional fee with the customer before carrying out that work.

Cobalt reserves the right to pause work where an invoice remains unpaid beyond the agreed payment terms, subject to applicable law and the circumstances of the engagement.

9. Expenses and Additional Costs

Any agreed travel, accommodation, specialist costs or other reasonable expenses will be identified in the quotation or otherwise agreed with the customer where applicable.

Cobalt will seek agreement before incurring significant additional costs outside the agreed scope, where reasonably practicable.

10. Cancellation and Rescheduling

Customers should provide as much notice as reasonably possible where an agreed appointment, site visit, audit or other service needs to be cancelled or rescheduled.

Where cancellation or rescheduling results in costs or significant time being incurred by Cobalt, any applicable cancellation charge will be agreed or set out in the relevant quotation or written agreement.

Any cancellation charge will be proportionate to the work, costs or loss reasonably incurred and will be subject to applicable law.

11. Confidentiality

Cobalt will treat confidential business and operational information provided by a customer as confidential and will only use or disclose it where reasonably necessary to provide the agreed services, where required by law, or where otherwise authorised by the customer.

Customers should also treat confidential information relating to Cobalt’s business, methods, documents and commercial information appropriately.

12. Reports, Documents and Intellectual Property

Unless otherwise agreed in writing, reports, documents, templates and other materials specifically prepared by Cobalt for a customer may be used by that customer for its own internal business and compliance purposes.

Cobalt retains ownership of its pre-existing materials, methodologies, templates, know-how and intellectual property.

Customers must not reproduce, sell, publish or commercially distribute Cobalt’s materials to third parties without permission unless this is expressly permitted by the relevant agreement or required by law.

13. Website Information

Information published on the Cobalt website is provided for general information about our services and areas of expertise.

Website information should not be treated as a substitute for advice specific to a customer’s site, operations or legal and regulatory circumstances.

Regulations, guidance and operational requirements may change. Customers should obtain specific advice where a matter requires detailed interpretation or legal advice.

14. Liability

Cobalt will provide its services with reasonable care and skill.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to applicable law, Cobalt will not be responsible for losses arising from matters outside its reasonable control or from inaccurate, incomplete or misleading information supplied by the customer or by third parties.

Where the customer is a business, Cobalt’s liability will be limited to the extent permitted by applicable law and taking into account the nature and circumstances of the engagement. Any specific liability limit agreed for a particular service will be stated in the relevant written agreement.

15. Regulatory and Legal Compliance

Cobalt’s advice and services are intended to support customers in managing their environmental, waste and health and safety responsibilities.

Responsibility for compliance with applicable legislation, Environmental Permits, licences, consents and regulatory requirements remains with the customer unless a specific legal or contractual responsibility has been expressly transferred to Cobalt.

16. Data Protection

Cobalt processes personal information in accordance with its Privacy Policy and applicable data protection law.

Further information is available on our Privacy Policy .

17. Force Majeure

Cobalt will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond its reasonable control.

This may include events such as serious disruption to communications, infrastructure, transport, utilities, technology or other circumstances which could not reasonably have been prevented or overcome.

18. Termination

Either party may seek to end an ongoing engagement in accordance with the notice or termination arrangements agreed for that engagement.

Where no specific arrangements have been agreed, either party may request termination by giving reasonable written notice.

Termination will not affect rights or obligations that have already accrued before the termination date.

19. Complaints and Disputes

If you have a concern about the services provided by Cobalt, please contact us as soon as reasonably possible so that we can investigate the matter and attempt to resolve it.

We will aim to deal with complaints reasonably, professionally and in good faith.

20. Governing Law

These Terms & Conditions and any contract between Cobalt and a customer are governed by the laws of England and Wales, unless otherwise agreed in writing or required by applicable law.

The courts of England and Wales will have jurisdiction in relation to disputes, subject to any mandatory rights or jurisdiction that may apply.

21. Changes to These Terms

Cobalt may update these website Terms & Conditions from time to time to reflect changes to its services or business arrangements.

The version published on this page will be the current website version.

Changes to an agreed customer contract will not be made retrospectively without appropriate agreement or a lawful basis for doing so.

22. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact Cobalt Environmental Consultancy Ltd.